YachtWyse Privacy Policy: How We Protect Your Data

Last Updated: January 12, 2026

YachtWyse ("we," "our," or "us"), a product of On10 Solutions, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our yacht management software platform and related services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name, email address, phone number, and mailing address
• Account credentials (username and password)
• Payment and billing information
• Communication preferences

Vessel Information

To provide our yacht management services, we collect:

• Vessel specifications (make, model, year, length, etc.)
• Registration and documentation numbers
• Maintenance records and service history
• Equipment inventory and specifications
• Photos and documents related to your vessel

Usage Information

We automatically collect certain information when you use our platform:

• Device information (type, operating system, browser)
• IP address and general location data
• Usage patterns and feature interactions
• Log data and analytics information

2. How We Use Your Information

We use the collected information for the following purposes:

• Providing and improving our yacht management services
• Processing maintenance schedules and sending reminders
• Generating expense reports and cost analytics
• Powering AI diagnostic assistance features
• Processing payments and managing subscriptions
• Communicating with you about your account and services
• Ensuring platform security and preventing fraud
• Complying with legal and regulatory requirements
• Analyzing usage to improve our products and services

3. Information Sharing

We may share your information in the following circumstances:

Service Providers

We work with third-party service providers who assist us in operating our platform, including cloud hosting, payment processing, email delivery, and analytics services. These providers are contractually obligated to protect your information.

Legal Requirements

We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and monitoring
• Employee training on data protection practices

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Vessel maintenance records may be retained for extended periods to support historical tracking and regulatory compliance. You may request deletion of your data at any time, subject to legal retention requirements.

6. Your Rights and Choices

You have the following rights regarding your information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Export your data in a common format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at info@yachtwyse.com.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. These include:

• Essential cookies: Required for platform functionality
• Analytics cookies: Help us understand how you use our services
• Preference cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect platform functionality.

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your personal information. We do not sell your personal information.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: